Driven2Drive Driving School & License Testing Center - Bala Cynwyd

By far one of the best driving experiences I had. As a over thinker, I naturally freak out when it comes to the idea of a driving test. It was a real surreal moment, the instructors are really nice, knowledgeable and, patient. Emphasis on their patience It’s like a real homy vibe, it’s seems family oriented which means they want you to pass. Plus gives you the tools to pass, and you don’t feel pressured. If anything the instructors are great at making you feel confident even if you didn’t have any going in. I would seriously recommend driven 2 drive.

I paid for a 30 minute driving refresher before my Road Exam and was given a 10 minute loop around the block, then sat in the location’s parking lot for the remaining 20 mins, waiting to parallel park. I don’t feel like what I got was worth the price, at all. Clearly a lot needs to be done to improve the reception/communication with staff. I called at 9 am, reception told me I could arrive at 1:00pm to begin my (1:45) appointment early, so after arriving at 12:55 it was clear then that no staff were available. She assured me that in five minutes someone would be free, and this continued until 1:50pm. I wasn’t driving until 2:05pm. The lack of courtesy and care for honoring my appointment was apparent, as they take personal calls while the location’s phone is ringing and going unanswered. I took time out of my work day to come early and it was later than it should have been in the first place and even then they were not apologetic, just a rude “ready to go?”. I couldn’t believe how unprofessional this place was, kudos to the driving instructors to there who do care because I certainly got a good 2hr lesson here. It is a shame they could not retain my business… won’t deal with that.

TLDR - Hybrid package; Smooth booking, practicing and testing process. Highly recommend. I took the Hybrid package (2 hr practice with road test) at the Bala Cynwyd location and the service was great! I was able to book an appointment really easily and I did it on the phone with Lauren. Managed to get an appointment slot for a week later. Only had to take my permit with me to the center. I had T as my instructor, who was very informative, positive and patient throughout. They go over anything you want in particular too. So I took my time asking about the controls and practicing parallel parking a couple of times. We practiced for about an hour and a half and then I was able to give my test. Technically the package was for 2 hrs but the instructor asked if I felt ready and was comfortable to take the test and I was so I asked to take the test. My test instructor, Armani, was very kind too, which really helped with the nerves. It was hassle-free to be able to use their car and get familiarized with it before I gave the test in the same car.

This place is a sham. Don't trust them. i think there is only 1 person that works there. I cancelled my driving test within the 24 hours as posted on their website to receive the refund. That was on 10/2. It is now 10/20 and still nothing. The person on the phone pretends to speak to a supervisor but I was never able to speak to one personally, all information was second hand. I was told I would receive a refund through email and repeated phone calls. Then, today I was told that they didn't even have my correct payment method. They are very unprofessional. Do yourself a favor and go elsewhere for driving tests.

I had a great experience with Mike M from Driven2Drive. He was my instructor for the second practice one-on-one 2 hour session. He gave me clear instructions and helpful feedback throughout the practice drive. He was also very friendly and professional. He made sure I understood the rules of the road and the expectations of the examiner. After my session with him I can say for certain I feel much more confident behind the wheel. If you get the chance to work with him you’ll come out more confident in your driving skills, especially when it comes to parallel parking and keeping the car in your lane.

Really great place for lessons, I did the package with three lessons and took the drivers test after the third lesson. Mike M and Brendan were amazing instructors, they provided me with all the information I needed to pass the test and tips and tricks to be an overall safer driver. They also made me feel very comfortable and confident behind the wheel. I would definitely recommend this place and I would say to request Mike M or Brendan to be your driving instructor, they are the best!!!!